To mark its 20th anniversary, Procore desired to celebrate its shoppers and share some of the highlights of their journeys with Procore. This posting is the next in a collection of buyer stories that Jobsite will attribute during the calendar year.
Launched in 1994, Discovery Land Corporation, (DLC) is a real estate developer and operator of private residential club communities and resorts. Its wide portfolio of club attributes spans the world, with every constructing seamlessly mixing one of a kind architectural design with the unspoiled purely natural attractiveness of the surroundings.
Heidi Heitz, a Senior Procore Achievement Expert for DLC’s setting up arm, Discovery Builders, is accountable for leveraging integrated remedies and implementations as attributes and properties occur onboard. As a seasoned Procore consumer, Heitz was instrumental to DLC’s thriving Procore rollout in 2017.
Acquiring processes up to velocity with Procore
One particular of Heitz’s initial priorities was to standardize DLC’s price tag coding and integrate their accounting system with Procore.
“The building industry, in general, was late to the table with know-how, but Procore was a single of the very first merchandise to really get all people up to speed. Being able to see facts in actual-time versus aged-university reporting is invaluable,” she stated.
As a 25-year sector veteran with expertise both in the business office and the discipline, Heitz has a deep understanding of the various roles and how greatest to affect and persuade Procore people. She believes in palms-on instruction and coaching right until group customers truly feel self-assured with the software.
Operating hand-in-hand with the shopper achievements workforce
As DLC has progressed in its Procore journey, Heitz specifically singled out the Procore shopper accomplishment crew as instrumental in achieving what they’ve attained.
“Procore’s aid exceeds the norm. I could not do my task devoid of the customer success group. I often locate them to be skilled, timely, and welcoming,” said Heitz.
Considering the fact that lots of of DLC’s tasks require obtaining and developing distant land, the company deals with distinctive logistical hurdles, this sort of as controlling deliveries in the continental U.S. as perfectly as overseas. The corporation specifically appreciates Procore’s open up API when it comes to this obstacle. Using a step further, DLC utilizes custom-penned computer software that connects specifically to the Procore API with assistance from the group.
“It’s essential to our model that we are able to make customized reports,” stated Heitz. “We not only report internally but we also give our associates reliable updates with monetary and development knowledge pulled from Procore.”
A entrance-row seat to an evolving marketplace
Heitz has had a entrance-row seat to construction’s evolving partnership with technological know-how in excess of the last two a long time.
“The immediacy and accuracy with which we can get information out to individuals in excess of the past few years is indispensable,” she claimed. “Our stakeholders want to know, in authentic-time, where they stand from a timeline point of view to how their money is becoming invested.”
Heidi Heitz, Senior Procore Accomplishment Specialist, Discovery Builders
As a firm whose operate runs the gamut from residential properties to multiphase golf clubs, the team at DLC appreciates Procore’s overall flexibility to accommodate a wide selection of venture sorts. What’s more, with Discovery Builders’ accomplishment so apparent, other sections of the enterprise are beginning to take detect.
“Discovery Builders has demonstrated what can be achieved in Procore, and it’s incredibly interesting since now our enhancement groups are showing desire. It’s a reliable system that can just take the total company to yet another stage in technological know-how as well as enhanced conversation,” reported Heitz.
As for what Heitz expects to see with technology in the next ten years, she claimed DLC will continue on to standardize processes and further break undertaking info out of its regular silos, introducing transparency and creating the details much more usable to area teams.
The business is also in the system of integrating its cloud-centered accounting software package with Procore.
“I think our technological know-how is only heading to develop and get improved. We have an IT group that supports modern business remedies and understands the value of a return on our expense.”